IHD Terms of Service

The following Terms of Service constitute an agreement between you and Inter Health Domain (“IHD”), the operator of the webSite www.IHD.global (the “Site”) who may also be referred to as "we" or "us". This agreement ("Terms of Service") governs your use of the Site. By browsing the Site, and/or by registering with us, you signify that you agree to these Terms of Service, including that you agree to transact with us electronically, that you consent to the information practices disclosed in our Privacy Policy, and that you consent to resolve in the State of New South Wales, Australia any dispute that you may have with us, our suppliers, or the Site. Please note that we offer the Site "AS IS" and without warranties whether express or implied.

Please read the Terms of Service carefully before you use or register for this Site. Creators, managers and/or operators of Networks on the Site are also required to carefully read the Network Creator Terms of Service which are outlined in this document.

The Site are an information resource only and should not be a substitute for medical advice, diagnosis or treatment. Nor are they an endorsement of a particular treatment or practitioner.

About the Site

The Site contain a range of communities about health and wellbeing which is made available on the basis that IHD is not providing professional advice. While we upload content provided by various contributors onto the Site, the authors of the content are those persons identified in the relevant posting. IHD does not consider or assess the quality or accuracy of the postings, nor do we accept or endorse the content of such posts.
The Site also contain a range of fact sheets prepared by IHD regarding a number of particular health conditions. This content has been uploaded as a general guide to these health conditions and, as explained further in clause 5 of these Terms, the fact sheets are not intended to be, and should not be treated as, medical advice.
The www.specialistnow.com.au website provides a service to help Australian patients find an appointment quickly with a qualified Australian specialist, such service is subject to these Terms.
Everything we offer on the Site is referred to in these Terms of Service collectively as "the Services." To participate in our communities or store your information you must register as a member. Review our Privacy Policy and Community Guidelines for additional information.

Changes to These Terms of Service

We may change these Terms of Service at any time without prior notice to you by posting a revised version of these Terms on the Site. Your continued use of a Site or Services constitutes your acceptance of and agreement to any revised Terms of Service. Any revisions to these Terms will take effect from the specified date or where no effective date is specified, when the revised terms are posted on the relevant Site(s). We encourage you to review the Terms of Service regularly. In case of a Substantial Change, we will provide at least 14 days’ prior written notice of the change. “Substantial Change” means a material change to the Terms that reduces your rights or increases your responsibilities. If you disagree with any changes to these Terms of Service, you should discontinue your use of the Site(s), or if you have registered as a member or Health Care Practitioner, you should cancel your registration. Your ongoing use of any of the Services or of the Site(s) after the changes take effect signifies your agreement to the new terms.


When you register you are required to provide your name, email address and password. These are your credentials for accessing Services that are only available to members ("Credentials").

In doing so, you agree that you:
(a) are not impersonating any person or entity;
(b) are not intentionally or unintentionally violating any applicable state or federal law regarding use of personal or identification information; and
(c) will provide, on demand from IHD, verification of your identity and address in such form as required by IHD.

The Site and the Services are not directed to minors under 18 and are offered only to users 18 years of age or older. If you are under 18 years old, please do not use the Site and/or the Services. Any person who provides their personal information through the Site represents to us that they are 18 years of age or older.

For Providers (health care practitioners):
When you register as a Health Care Practitioner, you warrant and represent that the information you provide to us is (and remains) accurate, true and correct and that you will inform IHD as soon as possible of any changes or amendments to this information or in the event there is any inaccuracy to your personal information or professional profile on the Site.

IHD reserves the right to suspend your professional profile or cancel your registration at any time as a IHD registered Health Care Practitioner, should IHD form the view, in its absolute discretion, that IHD’s reputation, brand, operations (including its website, blogs and membership) or business (including its partners and affiliates) may be affected or harmed as a result of your registration with IHD.

You shall indemnify IHD in accordance with clause 21 of these Terms of Service for any liabilities, claims, damages, loss and expenses suffered by IHD arising from a breach of this clause or these Terms of Service.

Your Personal Information

The IHD Privacy Policy, explains the information practices that apply to the personal information we have about you. If you provide information to the Site, please ensure that it is accurate, current and complete. You agree to maintain and update such information as appropriate.

You consent to the transfer of this information to and within Australia or other countries for processing and storage by us. Additionally, you agree that we may use your Credentials to authenticate you on any Service or the Site.

Your Responsibilities

You are responsible for all use of a Site and Services using your Credentials, including use by others to whom you have given your Credentials. You are responsible for keeping your password confidential and for notifying us if your password has been hacked or stolen. You may use the Site and Services for lawful purposes only. When participating in our communities or providing ratings, you must comply with the Community Guidelines. You may not use the Site in any manner that could damage, disable, overburden or impair our servers or networks, or interfere with any other party's use and enjoyment of the Site and/or Services. You may not attempt to gain unauthorised access to any Services, user accounts or computer systems or networks, through hacking, password mining or any other means. We may take any legal and technical remedies to prevent the violation of this provision and to enforce these Terms of Service.

Limitation on Use of Automated Tools

You may not use any robot, spider, scraper or other automated means to access the Site or Services for any purpose without our express written permission.

Changes to the Services

We may from time to time add new Services, substitute a new Service for an existing Service, or discontinue an existing Service. Information about new Services will be included on the Site and the use of new Services will be governed by these Terms of Service.

Links to Other Site

The Site may include links to other webSite. These links are provided for your convenience only and do not mean that we endorse these Site or the products and services they provide. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other Site.

Additional Terms

Certain Services on the Site may have additional terms (such as policies and guidelines) that will further govern your use of that particular Service and supplement these Terms of Service. If you choose to register for or access any such Service, you will be presented with any relevant additional terms and conditions at that time. By using those Services, you agree to comply with such additional guidelines and rules.

No Spam

You must not use contact information provided by our users, or harvest information about our users, for the purpose of sending, or to facilitate the sending, of unsolicited bulk communications such as SPAM. You must not allow others to use your account to violate the terms of this section. We may terminate your membership or access to the Site immediately and take other legal action if you or anyone using your Credentials violates these provisions.

Content You Post or Submit

a) When participating in our communities you must comply with these Terms of Service and the Community Guidelines.

b) You are solely responsible for any content and other material ("Content") that you submit, publish or display on the Site or transmit to other members and/or other website users (hereinafter, "Posted Content".

c) You must not provide any Posted Content that falsely represents (expressly or implied) that such Content is sponsored or endorsed by IHD.

d) You must not provide any Posted Content that is unlawful or that promotes or encourages illegal activity, including but not limited to any Posted Content which would breach the Therapeutic Goods Act 1989, Therapeutic Goods Regulations 1990, the Therapeutic Goods Advertising Code and/or the Competition and Consumer Act 2010 (including schedule 2: The Australian Consumer Law).

e) The following is a partial list of the kind of Content and communications that are illegal or prohibited on/through the Site. You understand and agree that we may investigate and delete any business or organisation listings (including name, address, phone, fax or distance) or other Posted Content that, in the sole judgment of IHD, violates these Terms of Service or which might be offensive, illegal, or that might violate the rights of, harm or threaten the safety of other users or members of the Site and/or other website users. In particular, you must not post Content that:

  • is false, deceptive or misleading (or is likely to mislead or deceive);
  • is patently offensive to users of the Site, such as messages that promote racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • harasses or advocates harassment of another person or group;
  • involves the transmission of unsolicited mass mailing or "spamming";
  • infringes the intellectual property or other rights of any person;
  • violates publicity, privacy or other rights of any party;
  • promotes illegal activities or conduct that is abusive;
  • in respect of any testimonial, is not able to be substantiated and/or is not genuine, truthful and/or accurate;
  • is threatening, obscene or defamatory;
  • is pornographic or sexually explicit in nature.
  • IHD reserves the right, but has no obligation, to monitor disputes between you and any entity which you have reviewed.
  • You agree that you will only provide Posted Content including, but not limited to any testimonials, that you believe to be true and able to be substantiated and you will not purposely provide false or misleading information.
  • By posting Posted Content on the Site, you agree to, and hereby grant and represent and warrant that you have the right to grant, IHD, its contractors, and the users of the IHD Site an irrevocable, perpetual, royalty-free, fully sub-licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display and distribute such Posted Content and to prepare derivative works of, or incorporate into other works, such Posted Content. This license is non-exclusive, except you agree that we shall have the exclusive right to enjoy this license to the extent of combining your Posted Content with the Posted Content of other IHD users for purposes of constructing or populating a searchable database.

Our Ownership and Your Use of Content

Subject to 12 above, all of the Content available on or through the Services and/or the Site are owned by us and our contributors and is protected by copyright, trademark, patent and trade secret laws, other proprietary rights and international treaties. It may also have security components that protect digital information. We give you permission to use the Content for personal, non-commercial purposes only, unless expressly authorised by IHD. You may also print, download and store articles and other information for your own convenience, but you must not distribute, republish (except as permitted in this paragraph), sell, mine, exploit, frame or scrape any of the Content, or exploit the Content for commercial gain.

Linking To This Website

You generally do not need to obtain permission from IHD to put a text link on your site that links back to the Site. We reserve the right to revoke permission to the link at any time in our sole discretion. If we revoke such consent, you agree to immediately remove and disable any and all of your links to the Site. In the absence of a written agreement with us specifying how you may link to the site, contact us for guidelines on how you should display the link.

International Use

The Site and Services, including the information provided on the Site, are designed for and intended for users in Australia only. We make no representation that a Site or Services are applicable to, appropriate for or available to users in locations outside Australia. Accessing the Site and Services from territories where the content is illegal is prohibited. If you choose to access the Site and Services from a location outside Australia, you do so on your own initiative and you are responsible for compliance with local laws

We Make No Warranties

We provide the Site and the Services "as is", "with all faults" and "as available." We and our suppliers make no express or implied warranties or guarantees about the Site and Services. To the extent permitted by law, we and our suppliers make no express or implied warranty or representation in respect of the information on the Site and the Services, including but not limited to the completeness, currency, availability, reliability, suitability and/or accuracy of any information on the Site. We and our suppliers do not guarantee that the results that may be obtained from the use of the Services will be effective, reliable, accurate or meet your requirements.

We do not guarantee that you will be able to access or use the Site and/or the Services (either directly or through third-party networks) at times or locations of your choosing. No oral or written information given by a IHD representative shall create a warranty. You use the Site and the Services at your own risk.


IHD takes reasonable steps to secure the Site. However, you acknowledge that there are risks that information which is sent to or from the Site may be modified, intercepted or corrupted by third parties. Furthermore, you acknowledge that there is a risk that material downloaded from the Site may contain viruses, worms or other defects or devices. IHD accepts no liability for any damages to or interference with your computer or device used in connection with the Site. You agree that your use of the Site and/or Services is solely at your own risk.

General Limitation of Liability

You agree that your use of any information on the Site and/or the Services is at your own risk entirely and that the Site may contain inaccuracies or errors.

To the maximum extent permitted by law, your sole and exclusive remedy for any dispute with us or our contributors is the cancellation of your registration. We shall not be liable for any indirect, special, incidental, consequential or exemplary damages arising from your use of or inability to use the Site and/or Services.


We may terminate and/or suspend your registration immediately, without notice, if there has been a violation of these Terms of Service or other policies and terms posted on the Services by someone using your Credentials. We may also cancel or suspend your registration for any other reason, including if we are notified that you may have engaged in identity theft or fraud or due to inactivity for an extended period, but we will attempt to notify you in advance of such cancellation or suspension. Your right to use the Services will end once your registration is cancelled or terminated, and any data you have stored on such a Service may be unavailable later, unless we are required to retain it by law including for the purposes of making a report to police in relation to identity theft or fraud. You may terminate your registration at any time. We recommend that you transfer any records or other information stored on the Site prior to terminating your registration.

Electronic Contracting and Notices

By using the Site and/or registering for the Site (or Services, you accept these Terms of Service together with our Privacy Policy and Community Guidelines (the "Agreement"). You also agree that we may send to you in electronic form any privacy or other notices, disclosures, reports, documents, communications or other records regarding the Site and/or the Services (collectively, "Notices"). We can send electronic Notices to the e-mail address that you provided to us during registration. Alternatively we may post the Notice on the applicable Service or otherwise through the Site. Notice will be deemed given twenty-four (24) hours after such email is sent or notice is posted. You can withdraw your consent to receive Notices electronically by cancelling or discontinuing your use of the applicable Service.

In order to receive Notices electronically, you must have a personal computer with a modem connected to a communications source (telephone, wireless or broadband), and a Windows-based operating system with an Internet browser or a Macintosh-based operating system with an Internet browser. You will need a printer attached to your personal computer to print any Notices. You can retrieve an electronic copy and a printable version of this contract by clicking on the "Terms of Service" link on any web page that hosts any of the Services. All contracts completed electronically will be deemed for all legal purposes to be in writing and legally enforceable as a signed writing.

Entire Agreement

The Agreement and any supplemental terms, policies, rules and guidelines posted on the Site and/or the Services constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of the Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

Choice of Law and Location for Resolving Disputes

You agree that the law of the State of New South Wales, Australia governs these Terms of Service and any claim or dispute that you may have against us. You further agree that any disputes or claims that you may have against us will be resolved by a court located in the State of New South Wales.

Trade Marks

All trade marks appearing on the Site are the property of their respective owners, including, without limitation, IHD. No right, license or interest to such trade marks is granted by this Agreement.

Relationship of the Parties

The parties are independent contractors with respect to each other. This Agreement does not constitute and shall not be construed as constituting a partnership or joint venture among the parties hereto, or an employee-employer relationship. You agree that IHD has no special relationship with or fiduciary duty to you. Neither party shall have any right, power or authority to enter into any agreement for, or on behalf of, or incur any obligation or liability of, or to otherwise bind, the other party.


The failure of IHD to exercise or enforce any right or provision of this Agreement does not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should try to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

You may not delegate your duties under this Agreement, or assign this Agreement or your IHD accounts, in whole or in part, provided, however, that you may assign this Agreement in connection with any merger (including by operation of law), consolidation, reorganisation or sale of all, or substantially all, of its related assets or similar transaction. IHD may assign any of its rights and obligations under this Agreement without consent including, in connection with any merger (including by operation of law), consolidation, reorganisation, or sale of all or substantially all of its related assets or similar transaction. This Agreement shall be binding on the parties' permitted assignees, transferees and successors.
This Agreement constitutes the entire agreement between you and IHD and governs your use of the Site, superseding any prior agreements (whether written or oral) between you and IHD regarding the subject matter hereof. Neither party is relying upon any warranties, representations, assurances or inducements not expressly set forth in this Agreement.

IHD regarding the subject matter hereof. Neither party is relying upon any warranties, representations, assurances or inducements not expressly set forth in this Agreement.

The terms "including" and "includes" shall be deemed to be followed by the statement "without limitation" and neither of these terms shall be construed to limit any word or statement it follows to the specific or similar terms or matters immediately following it.

IHD may provide you with notices, including those regarding changes to this Agreement or any of IHD's terms and conditions, by email or postings on the Site. Notice will be deemed given twenty-four (24) hours after such an email is sent or notice is posted. Notices not pertaining to any amendments to this Agreement or any Guidelines (such as notices relating to technical changes to the Site) are deemed given two (2) days following the initial posting.

28. Contacts

Privacy Policy

1. About our privacy policy

This website is operated by Inter Health Domain(“IHD”). We're committed to protecting the privacy of all visitors to our website. We've created this privacy policy to let you know what data we collect about you, how we store it and how we use it.

By visiting this website, you're accepting the practices that we've described in this privacy policy. If you have any dispute about privacy, we'll refer to this privacy policy and the terms and conditions of use.

2. The information we collect

2.1 Cookies
This site uses 'cookies' to gather information about your visit to this website. We use this electronically stored information to monitor and analyse how people use the website. You can control how webSite use cookies by changing the internet settings on your computer.

You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on this website. You may also manage the use of "flash" technologies, with the Flash management tools available at Adobe's website. Note that we do not currently respond to web browser "Do Not Track" signals that provide a method to opt out of the collection of information about online activities over time and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no industry-accepted standards for how such signals should be interpreted.

2.2 Data Protection

We are required by law, in certain circumstances, to disclose information to law enforcement agencies about suspicions of fraudulent claims and other crime. We will disclose information to third parties including other insurers for the purposes of prevention or investigation of crime including reasonable suspicion about fraud. This may involve adding non-medical information to a database that will be accessible by other insurers and law enforcement agencies.

2.3 We may use personal information for a number of purposes such as:

  • To respond to an email or particular request from you.
  • To personalize the website for you.
  • To improve the operations and functionality of website
  • To administer surveys and promotions.
  • To provide you with information that we believe may be useful to you, such as information about health products or services provided by us or other businesses.
  • To perform analytics and to improve our products, websites, and advertising.
  • To comply with applicable laws, regulations, and legal process.
  • To protect someone's health, safety, or welfare.
  • To protect our rights, the rights of affiliates or related third parties, or take appropriate legal action, such as to enforce our Terms of Use.
  • To keep a record of our transactions and communications.
  • As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law.

2.4 Marketing
Contact information may be used to send you (by post, phone, e-mail or mobile message) information on other products and services provided by IHD.

If you do not wish to receive promotional or marketing information from IHD you can contact us by sending an e-mail to info@ihd.global

3. Keeping your information secure

We use up-to-date technology to protect the information we hold or control against loss, misuse or alteration.
Please note that the internet and emails are not 100% secure, and bear this in mind before emailing personal and confidential information to us. If you decide to email information to us, please note you're doing so at your own risk.

4. External links to other webSite

We do not accept responsibility for the content or privacy practices of any website that our website links to using a hypertext link. We provide these links 'as is': we do not provide or imply any warranty for the information that they provide.